1. General Information
Wood4Light is a handmade project focused on creating decorative wooden LED signs and handcrafted illuminated wall decor.
We respect the privacy of our customers and use personal data only for order processing, delivery, customer communication, and the normal operation of the online store.
This Privacy Policy explains what information may be collected when using the website, how it is used, and how it is protected.
2. What Information We May Collect
When placing an order, submitting a form, or using the website, we may collect the following information:
- first and last name;
- email address;
- phone number;
- shipping address;
- payment information necessary for order processing;
- information about ordered products;
- technical information related to website usage and order processing.
We only use the information necessary for processing orders, delivery, and customer communication.
3. How Information Is Used
Collected information is used only for the operation of the website and fulfillment of orders. In particular, the information may be used for:
- processing and confirming orders;
- communicating with customers regarding orders;
- organizing delivery;
- processing payments;
- sending order status notifications;
- technical support and website improvement;
- preventing fraudulent or suspicious activities.
We do not sell or share personal data with third parties for marketing purposes.
4. Payments
Payments on the website are processed through WooPayments / Stripe and other payment services available at the time of checkout.
We do not store or have direct access to bank card details or other sensitive payment information. Payment processing is handled through secure systems operated by the respective payment providers in accordance with their own security policies and procedures.
Payment service providers process payment-related data according to their own privacy policies and security standards.
5. Shipping and Sharing Information with Delivery Services
To complete deliveries, we may share necessary information with shipping companies and logistics partners.
Such information may include:
- recipient name;
- phone number;
- shipping address;
- information necessary for shipment processing and tracking.
Information is shared only to the extent necessary to complete the delivery of the order.
6. Cookies and Technical Information
The website may use cookies and technical data necessary for the proper operation of the online store, checkout process, user preferences, and website security.
Cookies help ensure the proper functioning of features such as the shopping cart, checkout, and user session management.
We do not use cookies for selling personal data or intrusive advertising tracking.
We take reasonable technical and organizational measures to protect personal data from unauthorized access, modification, or disclosure.
Users may manage or disable cookies through their browser settings. Disabling certain cookies may affect the functionality of some website features.
7. Data Retention
Personal data is stored only for as long as necessary for the operation of the online store, order fulfillment, compliance with legal obligations, and resolving customer service matters.
Data is not retained longer than necessary for the normal operation of the store, fulfillment of obligations to customers, and compliance with applicable European Union legislation, including GDPR.
8. User Rights
Website users have the right to request information regarding their personal data, as well as request updates, corrections, or deletion of such data where permitted under applicable law.
If you have questions regarding the processing of personal data, you may contact us using the email address provided on the website.
Where applicable under GDPR and other relevant privacy laws, users may request access to their personal data, correction of inaccurate information, restriction of processing, data portability, or deletion of personal data, subject to legal obligations requiring data retention.
9. Contact Information
If you have any questions regarding this Privacy Policy or the processing of personal data, you may contact us:
Wood4Light OÜ
Registry Code: 16687944
Estonia
Email: info@wood4light.com
Related Policies
Terms & Conditions
Shipping & Delivery
Refund & Returns Policy
Effective Date: 31 May 2026